All systems / Customer service

Missed-call text back

When you cannot pick up, the caller gets a friendly text right away, so the lead does not call someone else.

Sketch of a plumber working under a sink while his phone rings on the floor, next to a phone screen showing a text sent back to the caller
Time savedan hour or two a week (our estimate*)
Setup30 minutes
Cost$0 to $30 a month
SkillSome setup
ToolsYour business phone app (Google Voice, RingCentral, OpenPhone and similar) with auto-reply

The steps

  1. Check whether your business phone service offers an auto-reply text for missed calls.
  2. Write the reply with the prompt below. Include your booking link.
  3. Turn on the auto-reply for business hours, and a second version for after hours.
  4. Test it by calling yourself from another phone.
  5. Each week, check which texts turned into bookings and improve the wording.

Copy this prompt

Write two short text messages for my [type of business] to send automatically when I miss a call: one for business hours and one for after hours. Each under 300 characters, friendly, with a place for my booking link.

Replace anything in [brackets] with your own details. Always read AI output before you send it.

Source: Business phone service help pages*

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